frequently asked questions
If the answer you are looking for isn’t listed below, please get in touch and I will answer any questions you may have.
Q & A for You Hue
Q. How does colour analysis work?
A. I have an answer prepared for you right here!
Q. How do I prepare for the consultation?
A. All the information you need will be sent to you via email once your booking is complete.
Q. I am thinking of changing my hair colour, will this effect the consultation?
A. I would advise you to have your hair coloured first, and then come and see me for a consultation. I am also happy to see you ahead of your trip to the hairdressers and offer advice on what hair colour you could go for and how this would affect your colour palette.
Q. Can I have my colours analysed/ make up consultation in the comfort of my own home?
A. Of course! My equipment and I are both mobile and able to pay you a visit. My home studio is preferable though, as much like going to a spa, you do not have to worry about a thing! Come over, relax, and let the rainbow unfold. I can also bring my bag of tricks if you wish to host a Colour Party!
Q. How will I remember everything you tell me?
A. Do not worry! You will leave with some form of colour swatch (dependant on which service you book) that will aid as a reminder of the colours that you should wear. All swatch wallets/handouts are pocket sized and can be placed in a bag to serve as a reminder when you go shopping. These handouts also have key points printed in them about the best way to utilise your colours.
Q. I have run out of the amazing light-diffusing foundation/sheer lipstick I purchased during my first consultation. How can I purchase another?
A. You can send me an email/text/shout me down in the street and I can re-order. Alternatively, you can buy direct from Colour Me Beautiful. If you have forgotten which products you were using, no problems, just ask and I can remind you.
Q. How do I get to your studio?
A. Type LN4 3QY into your sat nav. Failing that, look out for the Royal Oak pub in Martin and my home studio is almost opposite. There is free parking up and down the high street. Look out for my You Hue pavement sign- it’s hard to miss!
Q. I’ve booked an appointment for someone else. Can I come and watch?
A. Of course! As long as the participant has agreed to it.
Q. What is your cancellation policy?
A. Payment in full is required at the time of booking to secure your appointment.
Cancellations made more than 72 hours before the scheduled appointment will receive a 50% refund of the session fee.
Cancellations made within 72 hours of the scheduled appointment are non-refundable.
No-shows will forfeit the full session fee.
Rescheduling is not guaranteed and is subject to availability.
By booking an appointment, you acknowledge and agree to this policy.
